FAQ


HOW CAN I SEND MY FILES?

 

You can send us data and files via wetransfer.com or ask for our FTP. Like that we can prepare before you attend the session. Please use explicit names for all your files and create a zip-folder before you upload. Of course you can hand us your material at the session on physical media such as CD-/DVD-R, USB flash drive or external hard disk.


WHAT FORMATS ARE ACCEPTED?

 

For best results send us your files as .wav 24bit @ 44.1kHz (or original/higher SR).

After processing we deliver standards like .wav 16bit @ 44.1kHz, DDP-File, Audio CD, MFiT, mp3 or any other format requested.


HOW TO PREPARE FOR MASTERING?

 

Most important, be happy with your mixes. We can handle and work with difficult material but mastering does not give you a safety backup for bad mixes or damaged audio. Listen to your mixes on different sound systems and take enough time for an overall balanced sound. Please do not use compressors, limiters or maximizers on your mix if these only increase loudness with no creative effect. Ensure your audio is not clipping and leave some headroom, we will care for a competitive level of your tracks in the mastering stage. Do not apply fade ins or fade outs on your mixes. If you deliver stems and submixes your files must be bounced from the same zero on scale. Please also include all other information needed, track order and names, pauses, fades, CD-Text, ISRC or EAN codes if available.


WHY MASTERING?

 

If you want to distribute your music commercially there is no way around mastering. Mastering is the last creative and technical process before replication and distribution. Without mastering a lot of productions sound dull and boomy, lack in overall balance, cohesiveness, glue, presence and pressure to compete with other commercial releases. Listening to a song with a pair of fresh and trained ears on a fullrange monitoring system in a solid acoustical environment and the right tools can lift your music to the next level. Mastering also adresses technical issues such as dithering, Red-Book compatibility, correct PQ editing, ISRC and EAN codes or CD-Text, just to name a few. We take care of your wishes and guarantee industry standard at a competitive edge.


WHEN SENDING STEMS?

 

We only recommend sending us stems if you are not sure about the levels of your subgroups, e.g. Vocals, Drums, Instruments etc. In stead of sending us your stereo mix you could then send us stems from your DAW and render subgroups individually. Please be aware, if you send us stems you give away mixing decisions and editing is getting more complex. Also, please disengage all FX on your master channel before rendering and bounce all stems from the same zero on scale.


WHAT IS "MASTERED FOR iTUNES"?

 

MFiT masters differ from the standard CD audio and are encoded to M4A/AAC files (Advanced Audio Coding). Increased bit depth of the source material, higher samplerates and lower peaklevels before conversion result in masters with less unwanted artifacts from codec- or converter-clipping. If you want to know more about the specs, please click here.


HOW DO I GET MY FILES BACK?

 

If you can not attend the session you receive a download link from wetransfer.com or get access to our FTP.


QUERIES?

 

Personal contact with artists is very important to us. For further questions please contact us by E-Mail.